IT Support & Equipment Sales for Small Businesses

Stop calling 3 suppliers. Get your Microsoft 365, laptops, Wi-Fi, backups and on-site support from one team. Flat monthly fee. Same-day response in Pretoria & Centurion.

✓ No contracts. 30-day cancellation. ✓ 15-min response time SLA. ✓ We answer our phones.

One Team. Every IT Problem Solved.

R200/user/month covers 95% of what breaks. No hourly bills. Here's exactly what happens when things go wrong:

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Microsoft 365 Managed

Response: 30min avg | Resolution: 2hrs avg

What we actually do: User locked out. MFA reset. Phishing email quarantined. License added. SharePoint permissions fixed.

Last week: "Finance manager locked out before month-end. Reset + new device enrolled in 12min. Payroll ran on time."
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On-Site & Remote Support

Same-day Pretoria/Centurion | Unlimited remote 7am-6pm

What we actually do: PC won't boot. Printer offline. Wi-Fi dead zone. New staff onboarding. Loan laptop if yours dies.

Real ticket: "Server room AC failed Saturday 2am. We got alert, drove out, moved server, client woke to 'All systems normal' email."
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Backup & Security

Daily immutable backups | Tested restores quarterly

What we actually do: Daily M365 backup. Ransomware rollback. POPIA DLP policies. BitLocker key escrow. Dark web monitoring.

Proof: "Law firm partner deleted entire SharePoint. We restored 847 files from 3 days ago in 18 minutes. Billable hours saved: ~R40k."

R200 per user / month

10 users = R2,000/mo. Includes everything above.

Not included: New projects, hardware, M365 licenses. No contracts. 30-day cancellation.

Buy Laptops, Servers & Wi-Fi From Your IT Team

Why buy from us vs Takealot? We set it up, we warranty it, and we support it. No blame game.

We Set It Up

Every laptop arrives with M365, security, backups, and your line-of-business apps ready. Turn on and work.

No Blame Game

If the laptop fails, you call us. We handle Dell/Lenovo warranty. You don’t fight with call centers.

Business Grade Only

Dell Latitude, Lenovo ThinkPad, Ubiquiti Wi-Fi. No consumer junk that dies in 14 months.

Lease Option Available

R350/mo per laptop instead of R15k upfront. Includes support + 3-year warranty.

Product Price Why we recommend it
Dell Latitude 3440
i5 / 16GB / 512GB SSD
R13,999 3-year ProSupport warranty. Runs M365 perfectly. Dock-ready for office.
Lenovo ThinkPad E14 Gen 5
i5 / 16GB / 512GB SSD
R15,500 Spill-resistant keyboard. Best for finance/admin. MIL-STD tested.
Ubiquiti U6-LR Wi-Fi 6 AP R3,200 Covers 200m² office. Cloud managed by us. Zero dead zones.
Synology DS224+ NAS 4TB R9,800 On-site backup + Microsoft 365 backup. We configure + monitor.
Dell PowerEdge T150 Server From R22,000 For Pastel, custom apps that can’t go cloud. We install + maintain.

Request a Hardware Quote

Tell us what you need. We'll email a quote with setup included in 2 hours.

We'll reply via email in ~2 hours during business hours.

We’re Not Just Another IT Company

Pretoria SMEs switch to NextGrid because we do what others promise.

15-Min Response SLA

WhatsApp us. We reply in 15 min during business hours or that month is free. We track it.

We Answer Our Phones

068 033 0794. No call center. Richard or our techs pick up. Try it.

Flat Fee = No Bill Shock

R200 covers everything except projects. You’ll never see “after hours rate” or “travel fee”.

We Document Everything

Every password, license, Wi-Fi key in a client portal. Leave us, take it all. No hostage data.

Local + Remote

Server down in Montana? We’re there in 45 min. Printer issue? We remote in now.

Proactive, Not Reactive

We patch, monitor, and report before things break. 80% of issues fixed before you notice.

Common Questions

No. Month-to-month after first 90 days. We earn your business monthly. The R950 check has zero obligation. Leave anytime, take all your passwords + docs with you.

Perfect. Our Co-Managed plan covers security + M365 + backups so he can focus on staff and projects. We escalate to each other. You get 24/7 coverage without hiring.

8-5 helpdesk: <1hr first response, 30min average. Critical outages: 15min. Pro plan includes after-hours. We track every ticket and send you monthly reports showing actual times. Ask us for last month's report.

New projects: Office moves, new server installs, Wi-Fi cabling. Hardware: Laptops, switches. M365 licenses: You pay Microsoft direct, we manage it. Everything else — fixes, monitoring, backups, helpdesk — is included.

Yes. 90% of issues are fixed remotely via secure session. On-site is Pretoria/Centurion/JHB only. Outside Gauteng: we partner with local techs for hardware, we handle all remote/monitoring.

Get Your IT Fixed, Then Kept Fixed

Book a 15-min call. We’ll audit your current setup free and quote exact monthly cost + hardware.

Or start with our R950 Health Check: 23-point audit in 90 minutes →

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